FAQs

Is my Butler an AI?

In a time where AI is taking over,a human touch is extremely valuable. With NWS , all interaction is 100% human.

We accept a limited number of clients with each batch because we want to provide ONLY the highest quality service.

We have in-takes every 2 months.So you if you were placed on the waitlist in July,You will probably be admitted into the program in September at the earliest .

Upon completing the application,you will receive an email with login details to your exclusive members area. Shortly after you will be assigned your personal butler who will schedule your meeting  with the head coach. Your program will officially begin after this meeting.

We understand that life happens. Simply inform your personal butler in advance, and they’ll help reschedule the meeting at a more convenient time.

Yes, taking the quiz is an essential step as it helps us understand your needs and goals better.

Your personal butler is available around the clock, including weekends and holidays, ensuring continuous support and assistance whenever you need it.

While we strive for client satisfaction, individual experiences may vary. We can discuss concerns and explore possible solutions, but a refund policy will be outlined in the terms and conditions provided during onboarding.

At the moment we have a single set program,but if necessary you can discuss any program adjustments with your head coach. They will guide you through the process  based on your requirements.

Yes, program extensions can be discussed with your head coach to ensure continued support until you achieve your desired outcomes.

Your head coach may suggest additional resources based on your goals. However, all necessary program materials are provided to you as part of the standard offering.

We take privacy seriously. Your personal information is safeguarded through encryption and secure servers, adhering to the highest industry standards.

Yes, we welcome your feedback! Regular feedback sessions are scheduled, and you can also share your thoughts at any time with your personal butler or head coach.

Your personalised program considers dietary needs and preferences. Your head coach will collaborate with you to create a nutrition plan that aligns with your lifestyle.

Yes, life can be unpredictable. If you need to pause your program, inform your personal butler in advance, and we’ll work with you to accommodate any necessary adjustments.

With our unique accountability system, everything regarding your nutrition and physical activity is tracked and recorded by your personal butler.You will receive weekly updates on your progress.



Regular progress updates will be shared with you by your personal butler, ensuring transparency and keeping you informed about your journey’s advancements.

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